Consumer debt-collection complaints increased 10% in 2020, CFPB report shows

More consumers had trouble with debt-collection practices in 2020 compared to a year ago, with the Consumer Financial Protection Bureau receiving more than 82,000 complaints. The Bureau this week submitted its 2021 report to Congress on the administration of the Fair Debt Collection Practices Act. In the report, the CFPB stated it received about 82,700 […]