HGreg.com calls its West Coast expansion a ‘milestone’



Noting that it made the investment to expand its service to West Coast customers, auto retailer HGreg.com closed on its acquisition of Metro INFINITI Monrovia and opened a West Coast regional fulfillment hub. Those are both located in the Greater Los Angeles area.

HGreg said that through the acquisitions, it can offer an expanded fleet of new and pre-owned cars and e-commerce services to area customers.

Metro INFINITI Monrovia will now become HGreg INFINITI of Monrovia.

HGreg estimates the acquisition of physical and business assets to be at a value of more than $40 million.

The acquisition will be supported by ongoing investments in fulfillment and online services. With those services, HGreg will be able to offer what it describes as its signature customer experience.

That includes same-day delivery and three-day or 300-mile money-back guarantee.

The signature customer experience also includes the HGreg Direct contactless car-buying process and what it describes as an intuitive, transparent and powerful auto industry e-commerce platform. The experience also plans new storefronts in the future.

“We’ve been planning our expansion into the West Coast for quite some time,” HGreg president John Hairabedian said in a news release.

Hairabedian continued, “We’ve had a growing number of customers from the West Coast over the years, but now, through this move, we will be able to offer them our full breadth of services including same-day delivery, easy returns or exchanges and a fully seamless omnichannel experience.”

Hairabedian also said the company’s brand promise of using a customer-first and tech-first approach in redefining the car-buying experience is more-needed today.

 “Through life’s many twists and turns, our customers appreciate access to quality cars that fit their particular stage in life and changing needs,” Hairabedian said. “We’re here to help make this happen over and over for our customers.”

Source : AutoFinanceNews