Listen: Upstart SVP Jeff Keltner discusses the pitfalls of digitization-first approach

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When one doctor’s office switched to virtual office visits during the COVID-19 pandemic, nurses were given iPads and sent into private rooms to connect with patients over Zoom, then waited for the doctor to make his rounds to each iPad. While this example of an effort at digitization appears quaint, it exemplifies the perils of […]

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Source : AutoFinanceNews