Quantum5 names Florida Toyota dealer to advisory board

Social advocacy platform Quantum5 has appointed Germain Toyota of Naples general manager Brian Kramer to its advisory board.

Quantum5, which says it transforms dealership training through its lifetime value model, described Kramer as an industry thought leader for digital transformation.

For Germain, Kramer served in several different roles before he became a general manager of a Mercedes-Benz store at age 24.

Kramer also served as general manager at two AutoNation dealerships.

He said Germain Toyota has worked with Quantum5 and its co-founder and chief executive officer David O’Brien to teach Germain’s sales and service teams how to think critically rather than simply following a script.

Germain Toyota of Naples was the No. 1 Certified Pre-Owned Volume Dealer in Southwest Florida for 2019 and 2020.

During that time, the dealership retailed more than 10,000 vehicles. Quantum5 described Kramer’s team as being a leader in areas such as digital retail, virtual F&I, remote appraisals, and remote/offsite transactions.

“The rise of COVID-19 is accelerating our industry’s move to digital retail, which, in turn, will require a new set of skills,” Kramer said in a news release.

Kramer also said, “I am especially pleased to join the Quantum5 board, because of our shared vision of changing the consumer experience to better fit the times.”