With the pandemic intensifying again, prompting businesses to modify policies and strategies, 360Converge is looking to help the automotive industry.
On Tuesday, the provider of workflow automation through text and email announced it is offering its platform for dealership staff and partners free of charge. Officials from 360Converge said the complimentary service is meant as a stop gap for managers who are facing a critical need for employee communication as the pandemic continues to impact businesses and households.
Through the complimentary service, clients, prospects and industry friends will be able to upload their staff and vendor lists to the 360Converge platform free of charge and immediately begin texting these groups as needed with the dealership’s latest procedures and policies.
In addition, 360Converge said that lists for onsite vendors and partners also can be created and uploaded to efficiently let the visiting vendors know the COVID policies implemented in the store before they enter to create a safer work environment.
If the dealership is unable to log into the platform from their store, 360Converge can help to create a message and send it from a manager’s phone or computer on the go. The client can send an email or text to a specific address, and the platform will automatically send out the message, while not disclosing the phone number, and store any responses in the 360Converge inbox.
Through a news release distributed by 360Converge, Sun Chevrolet general manager Robert Curcio said, “360Converge is a partner in the truest sense of the word, so I was not surprised when they offered this texting service as a way to help ease the burden of communicating our COVID policies and practices.
“With the situation changing almost daily, I’m relieved we have a way to immediately reach out to our staff, partners, and vendors to keep them informed of our latest policies,” Curcio continued.
Automotive companies interested in taking advantage of the free texting service can upload their lists at https://360converge.com/covid and begin texting their teams immediately.
“Text is the best way to connect with a large group of team members and ensure everyone within the organization receives the same message in a timely manner, from your wash bays to your boardrooms,” 360Converge chief executive officer Todd Smith said.
“We wanted to help our clients and others in the industry get policy changes, alerts, and news out quickly during this second wave of the pandemic. It’s our way of giving back to stop the spread,” Smith went on to say.
For more information on 360Converge, visit www.360converge.com.
Source : AutoFinanceNews
