CARFAX honors used-car dealers for high customer rankings

Ralph Mahalak Jr. said that when his auto dealership was named one of the CARFAX Top-Rated Dealers last year, he heard many positive responses.

“It’s really a special award to us because it comes directly from our customer feedback,” said Mahalak, who is co-owner of the Low Payment Kings’ Mahalak Auto Group in Florida, Michigan, and Ohio, in a news release.

CARFAX said it is again honoring an exclusive group of used-vehicle dealers that verified customers rated highly in its second annual Top-Rated Dealer Program. Mahalak’s dealership was honored this year for the second time.

The 2020 CARFAX Top-Rated Dealers received an average of 4.6 out of a possible five stars.

CARFAX Top-Rated Dealers are currently receiving word of their inclusion in the list. As winners, they will have access to custom CARFAX Top-Rated Dealer digital assets that will help them share their strong CARFAX ratings in their online presence.

That includes social media using #CARFAXtoprated.

Customers will also be able to see those dealers’ 2020 CARFAX Top-Rated Dealer badge on their CARFAX Vehicle History Reports.

CARFAX has more than 2.2 million verified customer ratings and reviews for U.S. dealerships.

“The Top-Rated Dealer program recognizes the best of the best for exceptional service and customer care,” said CARFAX vice president of dealer business Bill Eager.